Create credit note from the return load

Creation of the credit note directly from the return load.

Updated at December 15th, 2025

Creation of the credit note directly from the return load.                                                                                                              

Module Description

This module allows you to create a credit note directly from the list of recorded return shipments by selecting the shipment you wish to invoice.

 

Setup

In the Origins Setup, you need to fill in the Billing Group Code field, the default code with which you want to accumulate the charges within the credit note.

Functionality

From the “ Recorded sales return charges ” list, click on Create Credit Note :

The system will return the following message:

By clicking Yes , the provisional credit note will open, automatically pre-filled with the header and line information present in the return.

If you select loads of goods that have already been invoiced, the system will return the following error: